Website Privacy Policy

Last updated: 10/02/2023 

This Privacy Policy (the "Policy") describes how Roxana Designs ("Company," "we," "us," or "our") collects, uses, and discloses personal information when you visit, use, or interact with our website located at https://roxanadesign.com (the "Website"). Please read this Policy carefully before using our Website. 
By accessing or using our Website, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please do not use our Website. 

INFORMATION WE COLLECT 
When you visit our Website, we may collect the following types of personal information: 
(a) Information you provide to us: We may collect any information that you voluntarily provide to us, such as your name, email address, phone number, postal address, and payment information when you fill out a contact form, sign up for our newsletter, make a purchase, or otherwise interact with our Website. 
(b) Information collected automatically: We may collect certain information automatically when you visit our Website, such as your IP address, browser type, device type, operating system, pages viewed, and the date and time of your visit, newsletters, forms, order processing. We may use cookies, web beacons, or other tracking technologies to collect this information. 

HOW WE USE YOUR INFORMATION 
We may use your personal information for the following purposes: 
(a) To provide, maintain, and improve our Website and services; 
(b) To process transactions, communicate with you, and provide customer support; 
(c) To personalize your experience on our Website and show you content that may be of interest to you; 
(d) To send you newsletters, promotions, or other marketing communications; (e) To monitor and analyze the use of our Website and improve its functionality and security; 
(f) To comply with legal obligations, protect our rights and property, and enforce our terms and conditions;
(g) For any other purpose with your consent. 

SHARING YOUR INFORMATION 
We may share your personal information with the following third parties: 
(a) Service providers who perform functions on our behalf, such as website analytics (hotjar) (google analytics), hosting (Showit/Wordpress), domain hosting (Squarespace), payment processing, and email marketing; 
(b) Affiliates, partners, or other third parties with whom we have a business relationship; 
(c) In connection with a merger, acquisition, or other business transaction involving our company; 
(d) As required by law, court order, or other legal process; 
(e) In response to a legitimate request from law enforcement or other government authorities;
 (f) To protect the rights, property, or safety of our company, users, or others. 

DATA RETENTION
We will retain personal data only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws and regulations. Once your data is no longer needed, it will be deleted. Some data may be retained for longer periods when required by law or for business purposes such as analyzing website performance.

COOKIES AND OTHER TRACKING TECHNOLOGIES
Our website uses cookies to enhance your website experience. Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognize you as a visitor, tailor your experience, and improve our website.

Cookies may collect data such as your IP address, interaction with our website, pages views, and time spent on our site. This information is used for analytics, and to understand how our website is performing.

We use Google Analytics to collect information about how visitors interact with our website. This may include the number of visitors, device type, operating system, web browser, and page views. This information is used to improve the performance, and experience of our website.

YOUR CHOICES AND RIGHTS 
You may have certain rights and choices with respect to your personal information, such as: 
(a) You may unsubscribe from our newsletters or marketing communications by following the instructions in those communications; 
(b) You may update or correct your personal information
(c) You may request access to, deletion of, or restriction of the processing of your personal information
(d) If you are a resident of a country with specific privacy rights, you may have additional rights under applicable law. 

SECURITY 
Our website uses an SSL certificate. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

CHILDREN'S PRIVACY 
Our Website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. 

CHANGES TO THIS POLICY 
We may update or modify this Policy from time to time. If we make any material changes to this Policy, we will notify you by posting the revised Policy on our Website or by sending an email to the address you provided when registering on our Website. Your continued use of our Website after the effective date of the revised Policy constitutes your acceptance of the updated Policy. 

THIRD-PARTY LINKS 
Our Website may contain links to third-party websites or services such as Instagram, Facebook, TikTok, Pinterest, Behance. This Policy does not apply to any personal information that you provide to these third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third party websites or services before providing your personal information to them. 

INTERNATIONAL TRANSFERS 
If you are located outside the country where our Website is hosted or operated, please be aware that any personal information you provide to us may be transferred to, processed, and stored in that country. By using our Website, you consent to the transfer, processing, and storage of your personal information in accordance with this Policy and applicable laws. 

CALIFORNIA PRIVACY RIGHTS 
If you are a California resident, you have the right to request the information we have collected about you, the third party from which we collect that information from and share it with, the purposes for which we use the collected information, and you also have the right to request the deletion of your personal information. To exercise your California Privacy Rights please contact us through the provided contact information below

CONTACT 
If you have any questions or concerns about this Policy or our privacy practices, please contact us at: 
hello@roxanadesign.com

This Privacy Policy was last updated on the date indicated above.